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YOUR QUESTIONS

Frequently asked questions

Answers to common questions about our foot care services. If your question is not answered, please contact us.

Nail care

What is trimming of healthy and fungal nails?

It involves cutting and shaping nails while taking their condition into account, whether healthy or affected by a fungal infection.

Why is it important to trim fungal nails?

Trimming fungal nails helps prevent the infection from spreading, supports healing and maintains good foot and hand hygiene.

How can I tell if my nails have a fungal infection?

Signs include discoloured, thickened or brittle nails, or nails separating from the nail bed. Consult a professional if you notice these symptoms.

How often should nails be trimmed?

Trimming every two to four weeks is generally recommended, depending on growth and nail condition.

Which tools should I use?

Use clean, sharp nail clippers. Fungal nails may require specific tools to help prevent the infection from spreading.

Can I trim my own nails if I have a fungal infection?

It is preferable to consult a health or foot care professional to avoid aggravating the infection and receive advice tailored to your situation.

How should I care for my nails after trimming?

For fungal nails, an antifungal is recommended after trimming, along with moisturizing the cuticles to support nail health.

What precautions are needed when trimming fungal nails?

Disinfect tools before and after use and wear gloves where needed to avoid contamination.

What are the risks of not trimming fungal nails?

The infection may worsen, causing pain and potentially more serious complications.

When should I consult a professional?

Consult a professional if you notice signs of infection, if trimming is painful, or if you are unsure about the health of your nails.

Ingrown nails

What is an ingrown nail?

It occurs when the edge of a nail grows into the skin, causing pain, inflammation and sometimes infection.

What are the symptoms?

Symptoms include pain around the nail, redness, swelling and sometimes discharge of pus.

How can I prevent ingrown nails?

Cut nails straight across, avoid shoes that are too tight and maintain good foot hygiene.

What does your care involve?

Our service offers solutions to relieve pain and correct nail growth while helping prevent recurrence with targeted active ingredients.

At what age can someone use this service?

The service is intended for adults and adolescents. We recommend consulting a health professional for young children.

Is your care effective for all types of ingrown nails?

Care is adapted to different types of ingrown nails, but results may vary with the severity of the condition.

How soon can I see results?

Results vary, but many clients report significant improvement in the days following a clinic or home session.

Can the products cause side effects?

Our products are generally well tolerated. A skin test will be carried out if you have sensitive skin.

Can I combine your products with other treatments?

Consult a health professional before combining products with other treatments to avoid interactions.

Corns and calluses

What is thinning of corns and calluses?

The service reduces corns, calluses and other areas of thickened skin that cause discomfort and pain, using techniques adapted to each case.

What are the symptoms of corns and calluses?

Symptoms include localized pain, areas of thickened skin, increased sensitivity to touch and sometimes itching.

What happens during a session?

The session begins with an assessment, followed by techniques to thin thickened skin while maintaining client comfort.

How many sessions are needed?

The number varies with the condition of each person’s skin. Several sessions may be recommended for optimal results.

Is treatment painful?

Our techniques aim to minimize discomfort. Most clients describe a feeling of lightness rather than pain.

Are there possible side effects?

Side effects are rare but may include mild redness or temporary sensitivity. Our professionals work to minimize these risks.

Can I resume daily activities after care?

Most clients can resume normal activities immediately, although some strenuous activities should be avoided for a short time.

How should I care for the treated skin?

Moisturize regularly and avoid excessive friction to support healing.

Is the service suitable for all skin types?

Care is designed for different skin types. Each case is assessed individually to select appropriate care.

How do I arrange a consultation?

Contact us by phone or visit the reservation page. The current prototype does not submit online requests.

Diabetic foot care

What is foot care for people with diabetes?

The service specializes in foot care adapted to people with diabetes to help prevent complications and maintain foot health.

Why should people with diabetes pay particular attention to their feet?

Diabetes can cause circulation problems and neuropathy, increasing the risk of infections and ulcers. Regular follow-up helps prevent complications.

What care is offered?

Services include foot assessments, nail care, evaluation of circulation and advice on suitable footwear.

How often should I see a licensed practical nurse for foot care?

Visits every eight to twelve weeks are recommended. More frequent visits may be needed depending on your health.

Which signs should I watch for?

Watch for changes in colour, temperature or sensation, as well as cuts, blisters or unusual pain.

Can I use the service before complications develop?

Yes. The service is intended both for existing concerns and for prevention. A preventive approach is important.

What can I do at home?

Wash and dry your feet daily, inspect them regularly and wear suitable shoes to help prevent injury.

Is the service covered by insurance?

Coverage depends on your insurance contract. Check with your insurer about coverage for diabetic foot care.

What kind of shoes should I wear?

Comfortable, well-fitting, closed-toe shoes are advised to protect your feet and avoid injury.

How do I arrange an appointment?

Contact us by phone or visit the website for appointment information.

Massage and moisturizing

What are the benefits?

Care helps revitalize and nourish skin, improve circulation and reduce accumulated stress.

Is care suitable for all skin types?

Care is designed for different skin types, including sensitive skin, using hypoallergenic and natural products.

How long does a session last?

A foot care session generally lasts between 45 minutes and one hour, depending on the care selected.

Can I receive this care if I have circulation problems or diabetes?

Consult your doctor before receiving this care if you have specific health concerns such as circulation problems or diabetes.

Should I book ahead?

Yes. Advance booking is preferable to secure a time, particularly during busy periods.

Which products do you use?

We use high-quality, natural and environmentally considerate products formulated for foot care.

Are there contraindications?

People with open wounds, infections or certain skin conditions should avoid this care. Consult a health professional.

Can I give this care as a gift?

Yes. Gift vouchers are available to offer your loved ones a relaxing experience.

We are here to help you regain comfort and care for your feet.

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